Overview
The AI Assistant provides intelligent documentation support for both the FlowX.AI platform and your organizationâs business domain. It functions as a knowledge hub that can quickly search, retrieve, and synthesize information from both built-in FlowX.AI documentation and custom uploaded documents. You can ask natural language questions and receive well-formatted, accurate answers drawn from up-to-date documentation sources.Key capabilities
The AI Assistant offers specialized content search functionality across different documentation sources:Platform documentation search
Provides answers to questions about the FlowX.AI platform, its features, configuration options, and best practices. Accesses a comprehensive repository of approximately 1,000 documentation chunks (318,000 tokens).
Custom document support
Upload your organizationâs business domain documentation so the assistant can answer domain-specific questions alongside platform queries.
Natural language queries
Handles direct questions, keyword searches, or general topic inquiries related to the platform and uploaded documentation.
Formatted responses
Delivers answers in well-formatted markdown for readability, with rapid response times for most queries. Documentation ingestion takes approximately 12 seconds.
How it works
The AI Assistant architecture follows a retrieval-augmented generation approach: The workflow begins with query refinement, followed by document retrieval and relevance grading. Based on the quality of retrieved information, the system can generate an immediate response, process a more complex response asynchronously, or refuse to answer if no relevant documentation is found.How to use
The AI Assistant is accessible within the FlowX.AI Platform:1
Open the AI Assistant
Find the AI Assistant in the help section of the platform interface.
2
Ask a question
Use the chat-based interface to type natural language questions. View responses in real-time with markdown formatting, and follow up with additional questions in a conversational manner.
3
Upload custom documentation
Upload your organizationâs documentation through the document upload interface in the assistant section. You can select files from your local system or provide URLs to documentation resources.
4
Reference past conversations
Access saved conversations to reference past interactions. The assistant maintains context between sessions.
Best practices
DO the following
Be specific with your questions:
Clearly articulate what information you need about the FlowX.AI platform or your organizationâs business domain. The more specific your question, the more precise the answer will be.
Reference platform components:
Mention specific features, modules, or functions youâre asking about to help the assistant retrieve the most relevant documentation.
Provide context:
When asking follow-up questions, include relevant context or reference your previous inquiry to help the assistant understand the conversation flow.
Ask about best practices:
The assistant can provide guidance on recommended approaches and implementation strategies based on official documentation.
DONâT do these
Donât ask about undocumented features:
The assistant relies on available documentation and may not be able to provide information about unreleased or undocumented functionality.
Donât expect troubleshooting of specific implementations:
While the assistant can provide general guidance, it cannot debug custom code or analyze specific implementation issues without detailed context.
Donât assume complete knowledge:
If documentation doesnât cover a particular topic, the assistant may not be able to provide comprehensive information on that subject.
Donât ask unrelated questions:
The assistant is specialized in FlowX.AI platform and your organizationâs business domain documentation and may not provide accurate answers on unrelated topics.
Related resources
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Create and configure custom AI agents for your organization
AI Analyst
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AI Designer
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