Using hooks

Users with task management permissions can create hooks to trigger specific process instances, such as sending notifications when events occur. Follow the instructions below to set up roles for hooks scope usage:

Hooks can be linked to different events and define what will happen when they are triggered. Below you can find a list of all possible triggers for each hook.

• Process
• Swimlane
• Stage

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Creating a hook

To create a new hook, follow the next steps:

1. Open FLOWX.AI Designer.
2. Go to Task Manager and select Hooks.
3. Click New Hook (you can also import or export a hook).
4. Fill in the required details.

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Types of hooks

There are three types of hooks you can create in Task Manager:

• process hooks
• swimlane hooks
• stage hooks

Here you can find more information about the SLA - duration formatting.