The Out-of-office feature allows you to register users availability to perform a task. It can be allocated manually or automatically.
Users with out-of-office status are excluded from the candidates for automatic task allocation list during the out-of-office period. More information about allocation rules, here.
To add out-of-office records, follow the next steps:
To add out-of-office records, follow the next steps:
To edit out-of-office records, follow the next steps:
To delete out-of-office records, follow the next steps:
If you choose to delete an out-of-office record, the user is eligible to receive tasks allocation during the mentioned period. More information about automatic task allocation, here.
If the out-of-office period contains days selected in the past, the user cannot delete the record, the following message is displayed: “You can’t delete this record because it already affected allocations in the past. Try to shorten the period, if it didn’t end.”
The out-of-office records list contains the following elements:
The list is sorted in reverse chronological order by “edited at” dateTime
(newest added on top).
The Out-of-office feature allows you to register users availability to perform a task. It can be allocated manually or automatically.
Users with out-of-office status are excluded from the candidates for automatic task allocation list during the out-of-office period. More information about allocation rules, here.
To add out-of-office records, follow the next steps:
To add out-of-office records, follow the next steps:
To edit out-of-office records, follow the next steps:
To delete out-of-office records, follow the next steps:
If you choose to delete an out-of-office record, the user is eligible to receive tasks allocation during the mentioned period. More information about automatic task allocation, here.
If the out-of-office period contains days selected in the past, the user cannot delete the record, the following message is displayed: “You can’t delete this record because it already affected allocations in the past. Try to shorten the period, if it didn’t end.”
The out-of-office records list contains the following elements:
The list is sorted in reverse chronological order by “edited at” dateTime
(newest added on top).