Description
The AI Assistant provides intelligent documentation support for both the FlowX.AI platform and banking operations. By leveraging comprehensive documentation repositories, this agent delivers:- Accurate Responses: Utilizes up-to-date product documentation for precise answers.
- Consistency: Ensures uniformity in responses across all user interactions.
- Efficiency: Reduces response time, enhancing user satisfaction.
- Scalability: Handles multiple user queries simultaneously without human intervention.
- Streamlined Onboarding: Provides instant, accurate answers to new users’ questions, facilitating a smoother and faster onboarding process.
Capabilities
The AI Assistant offers specialized content search functionality across different documentation sources:Search into FlowX Documentation
- Purpose: Provides answers to questions about the FlowX.AI platform, its features, configuration options, and best practices.
- Documentation Coverage: Accesses a comprehensive repository of approximately 1,000 documentation chunks (318,000 tokens).
- Query Types: Handles direct questions, keyword searches, or general topic inquiries related to the platform.
- Performance: Documentation ingestion takes approximately 12 seconds, with rapid response times for most queries.
- Response Format: Delivers answers in well-formatted markdown for readability.
User Experience
The AI Assistant is easily accessible within the FlowX.AI Platform:- Access Point: Users can find the AI Assistant in the help section of the platform interface.
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Conversation Interface: The assistant uses a chat-based interface where users can:
- Type natural language questions
- View responses in real-time with markdown formatting
- Follow up with additional questions in a conversational manner
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Document Upload: Users can upload custom documentation through:
- The document upload interface in the assistant section
- Selecting files from their local system
- Providing URLs to documentation resources
- Saved Conversations: Users can reference past interactions, with the assistant maintaining context between sessions.
Anatomy
The AI Assistant architecture follows a sophisticated retrieval-augmented generation approach: The workflow begins with query refinement, followed by document retrieval and relevance grading. Based on the quality of retrieved information, the system can generate an immediate response, process a more complex response asynchronously, or refuse to answer if no relevant documentation is found.Top rules for Designer AI Agent prompting
✅ DO the following
Be specific with your questions:
Clearly articulate what information you need about the FlowX.AI platform or banking operations. The more specific your question, the more precise the answer will be.
Reference platform components:
Mention specific features, modules, or functions you’re asking about to help the assistant retrieve the most relevant documentation.
Provide context:
When asking follow-up questions, include relevant context or reference your previous inquiry to help the assistant understand the conversation flow.
Ask about best practices:
The assistant can provide guidance on recommended approaches and implementation strategies based on official documentation.
⛔ DON’T do these
Don’t ask about undocumented features:
The assistant relies on available documentation and may not be able to provide information about unreleased or undocumented functionality.
Don’t expect troubleshooting of specific implementations:
While the assistant can provide general guidance, it cannot debug custom code or analyze specific implementation issues without detailed context.
Don’t assume complete knowledge:
If documentation doesn’t cover a particular topic, the assistant may not be able to provide comprehensive information on that subject.
Don’t ask unrelated questions:
The assistant is specialized in FlowX.AI platform and banking documentation and may not provide accurate answers on unrelated topics.