The AI Assistant provides intelligent documentation support for both the FlowX.AI platform and banking operations. By leveraging comprehensive documentation repositories, this agent delivers:
Accurate Responses: Utilizes up-to-date product documentation for precise answers.
Consistency: Ensures uniformity in responses across all user interactions.
Efficiency: Reduces response time, enhancing user satisfaction.
Scalability: Handles multiple user queries simultaneously without human intervention.
Streamlined Onboarding: Provides instant, accurate answers to new usersβ questions, facilitating a smoother and faster onboarding process.
The assistant functions as a knowledge hub that can quickly search, retrieve, and synthesize information from both built-in FlowX.AI documentation and custom uploaded documents.
The AI Assistant architecture follows a sophisticated retrieval-augmented generation approach:The workflow begins with query refinement, followed by document retrieval and relevance grading. Based on the quality of retrieved information, the system can generate an immediate response, process a more complex response asynchronously, or refuse to answer if no relevant documentation is found.
Be specific with your questions:
Clearly articulate what information you need about the FlowX.AI platform or banking operations. The more specific your question, the more precise the answer will be.
Reference platform components:
Mention specific features, modules, or functions youβre asking about to help the assistant retrieve the most relevant documentation.
Provide context:
When asking follow-up questions, include relevant context or reference your previous inquiry to help the assistant understand the conversation flow.
Ask about best practices:
The assistant can provide guidance on recommended approaches and implementation strategies based on official documentation.
Donβt ask about undocumented features:
The assistant relies on available documentation and may not be able to provide information about unreleased or undocumented functionality.
Donβt expect troubleshooting of specific implementations:
While the assistant can provide general guidance, it cannot debug custom code or analyze specific implementation issues without detailed context.
Donβt assume complete knowledge:
If documentation doesnβt cover a particular topic, the assistant may not be able to provide comprehensive information on that subject.
Donβt ask unrelated questions:
The assistant is specialized in FlowX.AI platform and banking documentation and may not provide accurate answers on unrelated topics.