Building with FlowX.AI
Let’s explore how you can build amazing things with FlowX.
Designing the BPMN Process: Requesting a New Credit Card from a Bank App
Let’s initiate by designing the BPMN process diagram for a sample use case: requesting a new credit card from a bank app.
Sample Process Steps
Taking a business process example of a credit card application, it involves the following steps:
Create Business Process Example
Create a business process example of a credit card application.
Initiate Credit Card Request
A user initiates a request for a new credit card - Start Event
Fill in Personal Data
The user fills in a form with their personal data - User Task
Automated Credit Score Check
The bank system performs a credit score check automatically using a send event that communicates with the credit score adapter, followed by a receive event to collect the response from the adapter - Automatic Task
Credit Score Bifurcation
The process bifurcates based on the credit score using an Exclusive Gateway
Save Credit Card Type
Each branch entails a service task that saves the appropriate credit card type to the process data - Automatic Task
Branch Reconciliation
The branches reconvene through a Closing Gateway
View and Confirm Credit Card Details
The user views the credit card details and confirms - User Task
Parallel Branching
After user confirmation, the process divides into two parallel branches - Parallel Gateway. One registers the request in the bank’s systems (bank system adapter/integration), and the other sends a confirmation email (notification plugin) to the user
External API Call
An additional automatic task follows: a call to an external API to compute the distance between the user’s address and the bank locations (Google Maps Distance Matrix API) - Automatic Task
Sort Location Distances
A task is utilized to sort the location distances and present the top three to the user - Automatic Task
Select Card Pickup Point
The user selects the card pickup point from the bank location suggestions - User Task
Receive Confirmation
A receive task awaits confirmation from the bank that the user has collected the new card, concluding the process flow - End Event
Sample Process Diagram
Here’s what the BPMN diagram illustrates:
Download process sample
Was this page helpful?