> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flowx.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring an IAM solution (Keycloak)

> This guide provides step-by-step instructions for configuring a minimal Keycloak setup to manage users, roles, and apps efficiently.

This guide walks through configuring a minimal Keycloak setup to efficiently manage users, roles, and apps. Keycloak is an open-source Identity and Access Management (IAM) solution that secures apps and services with little to no coding.

## Prerequisites

Before you begin, ensure you have the following:

* Keycloak installed
* Administrative access to the Keycloak server
* Basic understanding of IAM concepts

***

<Info>
  Recommended Keycloak version: **22.x**

  **Note for Keycloak 26+**: If using Keycloak version 26 or above, additional email configuration is required in the realm settings to prevent bad request errors when creating users. See the realm configuration section for details.
</Info>

## Recommended Keycloak setup

To configure a minimal required Keycloak setup, this guide covers the following steps:

<Steps>
  <Step title="Create a new realm" href="#creating-a-new-realm">
    Define available roles and realm-level roles assigned to new users.
  </Step>

  <Step title="Create new users" href="#creating-new-users" />

  <Step title="Add clients" href="#adding-clients">
    Configure the client authentication, valid redirect URIs, and enable the necessary flows.
  </Step>

  <Step title="Add mappers" href="#adding-protocol-mappers" />

  <Step title="Add service accounts" href="#adding-service-accounts">
    Set up **admin**, **task management**, **process engine**, **scheduler**, **integration designer**, **runtime manager**, **organization manager**, **email gateway**, and **license** service accounts.
  </Step>
</Steps>

Before starting, if you need further information or a broader understanding of Keycloak, refer to the official Keycloak documentation:

<Card title="Keycloak documentation" href="https://www.keycloak.org/documentation" icon="link" />

***

## Creating a new realm

<Info>
  The guided setup flow via the Organization Manager creates both the user realm and the service accounts realm automatically. You only need to follow this section if you are configuring Keycloak manually, or if you need to customize realm settings beyond the defaults.
</Info>

A realm is a space where you manage objects, including users, apps, roles, and groups. Creating a new realm is the first step in setting up Keycloak manually. Follow the steps below to create a new realm in Keycloak:

<Steps>
  <Step title="Log in to the Keycloak Admin Console">
    Log in to the Keycloak Admin Console using the appropriate URL for your environment (e.g., QA, development, production).

    <Frame>
      ![Keycloak Admin Console login page](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/platform-deep-dive/iam1.png)
    </Frame>
  </Step>

  <Step title="Create realm">
    In the top left corner dropdown menu, click **Manage realms** then click **Create realm**.

    <Info>
      If you are logged in to the master realm, this dropdown menu lists all the realms created.
    </Info>
  </Step>

  <Step title="Enter realm details">
    Enter a realm name and click **Create**.

    <Frame>
      ![Create realm dialog in Keycloak](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/kc_create_realm.png)
    </Frame>
  </Step>

  <Step title="Configure realm settings">
    **Tokens** → **Access Token Lifespan**: Set to **30 Minutes** (recommended).

    <Frame>
      ![Access token lifespan setting in realm configuration](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/kc_access_token_lifespan.png)
    </Frame>

    **Login** → **Email settings**: Configure email authentication settings.

    <Frame>
      ![Email settings in Keycloak Login tab](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/kc_email_settings.png)
    </Frame>

    <Warning>
      **For Keycloak versions 26 and above**: You must configure the email settings in the **Login** tab to avoid bad request errors when creating users in FlowX Designer. Make sure to enable **Email as username** and **Login with email** toggles as shown in the realm settings.
    </Warning>
  </Step>
</Steps>

<Check>
  Verify your realm is created correctly: navigate to the realm selector dropdown in Keycloak and confirm your new realm appears in the list.
</Check>

***

## Creating new users

Creating new users is a fundamental part of managing access within Keycloak. Follow these steps to create a new user in a realm and generate a temporary password:

<Steps>
  <Step title="Navigate to users">
    In the left menu bar, click **Users** to open the user list page.
  </Step>

  <Step title="Add a new user">
    Click **Create new user**.

    Fill in the user details and set **Email Verified** to **Yes**.

    <Frame>
      ![Create new user form in Keycloak](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/kc_create_user.png)
    </Frame>
  </Step>

  <Step title="Set temporary password">
    Save the user, go to the **Credentials** tab, and set a temporary password. Ensure the **Temporary** checkbox is checked.

    <Frame>
      ![Setting temporary password in Keycloak Credentials tab](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/kc_temporary_password.png)
    </Frame>
  </Step>
</Steps>

<Check>
  Verify the user is created: navigate to **Users** and confirm the new user appears in the list with **Email Verified** set to **Yes**.
</Check>

### Password policy

FlowX.AI enforces the following password policy for all user accounts:

| Rule              | Requirement                           |
| ----------------- | ------------------------------------- |
| Minimum length    | 8 characters                          |
| Maximum length    | 64 characters                         |
| Uppercase         | At least one uppercase letter         |
| Lowercase         | At least one lowercase letter         |
| Number            | At least one digit                    |
| Special character | At least one of `!@#$%^&*()_+-`       |
| Additional        | Cannot match the user’s email address |

<Tip>
  Configure your Keycloak realm password policy to match these requirements. In Keycloak, go to **Authentication** → **Policies** → **Password Policy** and add the corresponding policy rules.
</Tip>

***

## Adding clients

A client represents an application instance that is associated with a specific realm.

### Adding an OAuth 2.0 client

Add a client named `flowx-platform-authenticate`, used for login, logout, and refresh token operations by web and mobile apps.

<Steps>
  <Step title="Navigate to Clients">
    Click **Clients** in the top left menu, then click **Create client**.

    <Frame>
      ![Keycloak Clients page with Create client button](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/kc_create_client.png)
    </Frame>
  </Step>

  <Step title="Configure general settings">
    In the **General Settings** tab configure the following properties:

    * Set a client ID to `{your-client-name}-authenticate`.
    * Set the **Client type** to `OpenID Connect`.

    <Frame>
      ![Client general settings with Client ID and Client type](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/kc_client.png)
    </Frame>
  </Step>

  <Step title="Configure capability config">
    Now click **Next** and configure the **Capability config** details:

    * Enable **Direct Access Grants**.
    * Enable **Implicit Flow Enabled**.

    <Frame>
      ![Capability config with Direct Access Grants and Implicit Flow enabled](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/kc_auth_client_config.png)
    </Frame>
  </Step>

  <Step title="Set valid redirect URIs">
    Click **Next** and configure **Login settings**:

    * Set **Valid redirect URIs**, specifying a valid URI pattern that a browser can redirect to after a successful login or logout, simple wildcards are allowed.

    <Frame>
      ![Login settings with Valid redirect URIs](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/kc_auth_client_login_settings.png)
    </Frame>

    <Info>
      **Self-hosted:** The Organization Manager can populate Keycloak redirect URIs for you. If you leave `FLOWX_DEFAULT_SECURITY_REALM_ALLOWED_REDIRECT_URIS` empty, the allowed list is derived from `FLOWX_DEFAULT_DESIGNER_HOME_URI` and `FLOWX_DEFAULT_RUNTIME_HOME_URI` with a `/*` suffix. See [Organization Manager setup — Self-hosted URL configuration](/5.9/setup-guides/organization-manager-setup#self-hosted-url-configuration).
    </Info>
  </Step>

  <Step title="Configure additional settings">
    After creating the client, scroll down in the **Settings** tab and configure additional settings - **Logout Settings**:

    * **Front Channel Logout**: Toggle OFF.

    * **Backchannel Logout Session Required**: Toggle OFF.

    <Frame>
      ![Logout settings with Front Channel Logout and Backchannel toggled OFF](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/kc_auth_client_logout_settings.png)
    </Frame>
  </Step>

  <Step title="Add mappers">
    Add **mappers** to `{your-client-name}-authenticate` client.

    <Check>
      For instructions on adding mappers and understanding which mappers to add to your clients, refer to the section on [**Adding Protocol Mappers**](#adding-protocol-mappers).
    </Check>
  </Step>
</Steps>

#### Example configuration for microservices

FlowX services validate incoming tokens using **JWT public key** validation. The shared security library (`application-security-client.yaml`) handles most configuration automatically.

```yaml theme={"system"}
security:
  type: jwt-public-key                                # JWT public key validation
  oauth2:
    base-server-url: https://keycloak.example.com      # Base URL of the Keycloak server
    sa-realm: 00000002-0002-4002-8002-000000000002      # Service accounts realm name (fixed UUID convention) — must match the Realm name field in Keycloak

# Organization manager is a required dependency for all services
flowx:
  lib:
    security:
      services:
        organization-manager:
          base-url: http://organization-manager:80
```

| Configuration Key                                           | Value/Example                          | Description                                                                                                             |
| ----------------------------------------------------------- | -------------------------------------- | ----------------------------------------------------------------------------------------------------------------------- |
| `security.type`                                             | `jwt-public-key`                       | Validates tokens using JWT public key (no introspection endpoint needed).                                               |
| `security.oauth2.base-server-url`                           | `https://keycloak.example.com`         | Base URL of the Keycloak server.                                                                                        |
| `security.oauth2.sa-realm`                                  | `00000002-0002-4002-8002-000000000002` | Fixed-UUID name of the service accounts realm — must match the **Realm name** field in Keycloak (not the Display name). |
| `flowx.lib.security.services.organization-manager.base-url` | `http://organization-manager:80`       | Organization manager URL (required dependency for all services).                                                        |

***

## Adding protocol mappers

Protocol mappers in Keycloak allow you to transform tokens and documents, enabling actions such as mapping user data into protocol claims and modifying requests between clients and the authentication server. This provides greater customization and control over the information contained in tokens and exchanged during authentication processes.

<Frame>
  ![Protocol mappers overview in Keycloak](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/keycloak_11.png)
</Frame>

To enhance your clients' functionality, add the following common mappers:

* [Group Membership mapper ](#group-membership-mapper) (`realm-groups`)
  * Maps user groups to the authorization token.
* [User Attribute mapper](#user-attribute-mapper) (`business filter mapper`)
  * Maps custom attributes, for example, mapping the [businessFilters ](../../docs/platform-deep-dive/user-roles-management/business-filters) list, to the token claim.
* [User Realm role](#user-realm-role-mapper) (`realm-roles`)
  * Maps a user's realm role to a token claim.

<Info>
  The mappers should be configured to be included in the **token introspection** response. Previously, mappers were primarily added to the `/userinfo` endpoint, but modern Keycloak versions support adding them to token introspection, which is the recommended approach for better security and performance.
</Info>

By incorporating these mappers, you can further customize and enrich the information contained within your tokens, ensuring they carry the necessary data for your applications.

### Group membership mapper

Steps to add a Group Membership mapper:

<Steps>
  <Step title="Navigate to Clients">
    From the Keycloak admin console, go to **Clients** and select your desired client.

    <Frame>
      ![Clients list in Keycloak](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/keycloak_gm.png)
    </Frame>
  </Step>

  <Step title="Select Client Scopes">
    In the client settings, click on **Client Scopes**.

    Select the **dedicated client scope**: `{your-client-name}-authenticate-dedicated` to open its settings.

    <Frame>
      ![Dedicated client scope selection](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/keycloak_gm1.png)
    </Frame>
  </Step>

  <Step title="Select client scope">
    Make sure the **Mappers** tab is selected within the dedicated client scope.

    <Frame>
      ![Mappers tab in client scope](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/keycloak_gm2.png)
    </Frame>
  </Step>

  <Step title="Add a New Mapper">
    Click **Add Mapper**. From the list of available mappers, choose **Group Membership**.

    <Frame>
      ![Add Group Membership mapper from predefined list](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/keycloak_gm3.png)
    </Frame>
  </Step>

  <Step title="Provide mapper details">
    **Name**: Enter a descriptive name for the mapper to easily identify its purpose, for example `realm-groups`.

    **Token Claim Name**: Set the token claim name, typically as `groups`, for including group information in the token.

    **Add to ID Token**: Toggle OFF.

    **Add to token introspection**: Toggle ON.

    <Frame>
      ![Group Membership mapper configuration](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/gm5.png)
    </Frame>
  </Step>
</Steps>

This group membership mapper includes the user's group information in the token for authorization purposes.

### User attribute mapper

To include custom attributes such as business filters in the token claim, follow these steps to add a user attribute mapper:

<Steps>
  <Step title="Navigate to Client Scopes">
    From the Keycloak admin console, go to **Clients** and select your desired client.

    Click on **Client Scopes** and choose `{your-client-name}-authenticate-dedicated` to open its settings.

    Ensure the **Mappers** tab is selected.

    <Frame>
      ![Client scopes Mappers tab for attribute mapper](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/attrMapper1.png)
    </Frame>
  </Step>

  <Step title="Add a New Mapper">
    Click **Add mapper**. From the list of available mappers, select **User Attribute**.
  </Step>

  <Step title="Provide mapper details">
    * **Mapper Type**: Select **User Attribute**.
    * **Name**: Enter a descriptive name for the mapper, such as "Business Filters Mapper".
    * **User Attribute**: Enter `businessFilter`.
    * **Token Claim Name**: Enter `attributes.businessFilters`.
    * **Add to access token**: Toggle ON.
    * **Add to token introspection**: Toggle ON (recommended).
    * **Multivalued**: Toggle ON.
    * **Aggregate attribute values**: Toggle ON.

    <Frame>
      ![User Attribute mapper configuration for business filters](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/5.x/attrMapper.png)
    </Frame>
  </Step>
</Steps>

This user attribute mapper includes the custom attribute "businessFilters" in the token claim under the name "attributes.businessFilters", making business filter information available within your app.

For more information about business filters, refer to the following section:

<Card title="Business filters" href="../../docs/platform-deep-dive/user-roles-management/business-filters" icon="file" />

### Runtime groups attribute mapper

The `flowxIdPGroups` user attribute carries the FlowX end-user group memberships for a user. The `flowx-platform-authenticate` client emits the value on the access token under `attributes.runtimeGroups` so the runtime authorization service can evaluate per-solution access in a single read.

<Warning>
  **This mapper is not provisioned automatically.** The realm template that ships with `flowx-platform-authenticate` does not include the `flowxIdPGroups → attributes.runtimeGroups` mapper. Any organization that uses external IDP federation needs this mapper added manually before federated logins can resolve runtime permissions. Organizations that manage end users directly in FlowX Keycloak still need it whenever they assign users to end-user groups.
</Warning>

<Steps>
  <Step title="Navigate to Client Scopes">
    From the Keycloak admin console, go to **Clients** and select `flowx-platform-authenticate`. Click **Client Scopes** and choose `flowx-platform-authenticate-dedicated`. Open the **Mappers** tab.
  </Step>

  <Step title="Add a New Mapper">
    Click **Add mapper**. From the list of available mappers, select **User Attribute**.
  </Step>

  <Step title="Provide mapper details">
    * **Mapper Type**: Select **User Attribute**.
    * **Name**: Enter a descriptive name, such as "Runtime Groups Mapper".
    * **User Attribute**: Enter `flowxIdPGroups`.
    * **Token Claim Name**: Enter `attributes.runtimeGroups`.
    * **Add to access token**: Toggle ON.
    * **Add to token introspection**: Toggle ON (recommended).
    * **Multivalued**: Toggle ON.
    * **Aggregate attribute values**: Toggle ON.
  </Step>
</Steps>

The values that appear in `attributes.runtimeGroups` must match the names of [end-user groups](./runtime-authorization#end-user-groups) defined in FlowX. Federated logins populate `flowxIdPGroups` automatically through the [external IDP federation mapper](#external-idp-federation-mapper) below.

<Warning>
  **User attribute schema must accept `flowxIdPGroups`.** This attribute is FlowX-internal and is not part of the realm's declared user profile. The realm's **unmanaged attributes** policy under **Realm settings → User profile** must be set to **Enabled** (the Keycloak default), otherwise the IDP mapper silently drops the value and `attributes.runtimeGroups` arrives empty. The same applies to `businessFilter` and `designerUser`. If your security posture requires unmanaged attributes to be disabled, declare `flowxIdPGroups`, `businessFilter`, and `designerUser` explicitly in the user profile with admin-only edit permissions.
</Warning>

<Tip>
  **Data hygiene at the source.** Group identifiers are matched against FlowX end-user group names by exact string comparison, so trailing whitespace, mixed casing, or stray punctuation in the source IDP's user record will silently break authorization. The `designerUser` attribute is stored on the user record as the string `"true"` or `"false"`; the client mapper handles the conversion to a JSON boolean at token emission via the **Claim JSON Type** setting.
</Tip>

### Designer user attribute

The `designerUser` user attribute is a boolean that flags whether a user has Designer access to the project. The `flowx-platform-authenticate` client exposes it on the access token as `attributes.designerUser`; the runtime authorization service reads the claim to skip role checks for designers running their own projects.

In FlowX-managed Keycloak deployments the attribute is set automatically at organization provisioning, and the mapper ships with the standard client setup. Add the mapper manually only when you operate Keycloak yourself.

<Steps>
  <Step title="Navigate to Client Scopes">
    From the Keycloak admin console, go to **Clients** and select `flowx-platform-authenticate`. Click **Client Scopes** and choose `flowx-platform-authenticate-dedicated`. Open the **Mappers** tab.
  </Step>

  <Step title="Add a New Mapper">
    Click **Add mapper**. From the list of available mappers, select **User Attribute**.
  </Step>

  <Step title="Provide mapper details">
    * **Mapper Type**: Select **User Attribute**.
    * **Name**: Enter a descriptive name, such as "Designer User Mapper".
    * **User Attribute**: Enter `designerUser`.
    * **Token Claim Name**: Enter `attributes.designerUser`.
    * **Add to access token**: Toggle ON.
    * **Add to token introspection**: Toggle ON (recommended).
    * **Multivalued**: Toggle OFF.
    * **Claim JSON Type**: Select **boolean**.
  </Step>
</Steps>

### External IDP federation mapper

This mapper reads the source IDP's group claim and writes the value into the FlowX-side `flowxIdPGroups` user attribute. The [Runtime groups attribute mapper](#runtime-groups-attribute-mapper) above then promotes that user attribute onto the FlowX access token as `attributes.runtimeGroups`.

<Steps>
  <Step title="Open the federated IDP entry">
    From the Keycloak admin console, go to **Identity providers** and open the entry for the federated IDP. Click the **Mappers** tab.
  </Step>

  <Step title="Add a New Mapper">
    Click **Add mapper**. From the **Mapper Type** list, select **Attribute Importer** (Keycloak's `oidc-user-attribute-idp-mapper`; some versions label it **OpenID Connect Attribute to User Attribute**).
  </Step>

  <Step title="Provide mapper details">
    * **Name**: Enter a descriptive name, such as "Source groups to flowxIdPGroups".
    * **Sync Mode Override**: Select **Force** so subsequent logins re-import the value and pick up source-side group changes.
    * **Claim**: Enter the name of the source IDP claim that carries the user's group memberships. The exact name depends on the source IDP — for example, FlowX-to-FlowX federation typically uses `groupsList`; Entra ID typically uses the `groups` claim or a custom extension; AD FS uses whatever the source-side claim emitter is configured to send.
    * **User Attribute**: Enter `flowxIdPGroups`.
  </Step>
</Steps>

<Info>
  **Same recipe for business filters.** If the organization uses business filters, configure a second Attribute Importer mapper that reads the source IDP's business-filter claim and writes it into the `businessFilter` user attribute. The [User attribute mapper](#user-attribute-mapper) section above then exposes it on the token as `attributes.businessFilters`.
</Info>

<Warning>
  **Source-side claim shaping.** Most external IDPs do not emit a single multivalued claim that maps 1:1 to FlowX end-user group names. You typically need a chained mapper on the source IDP side, or on the federated IDP entry, to construct the multivalued array before this mapper imports it. See [Source IDP claim emission](#source-idp-claim-emission) below for the customer-side recipe.
</Warning>

### Source IDP claim emission

The Attribute Importer mapper above reads a single claim from the source IDP's token and writes it into `flowxIdPGroups`. The customer's IDP is responsible for producing that claim. The contract is:

* **Claim name:** customer-choice. The Attribute Importer's **Claim** field absorbs the difference — pick whatever the source IDP already emits (`groups`, `memberOf`, `roles`, a vendor-specific path).
* **Claim type:** multivalued string. Each value is a group identifier that must match an [end-user group](./runtime-authorization#end-user-groups) name in FlowX.
* **Token destinations:** the source IDP must add the claim to the **access token** (Keycloak's broker reads it from there). Adding it to the ID token and userinfo as well is harmless and recommended.

If the customer maintains group data across multiple user attributes — for example, some users have a `groups` array and others have a single-value `role` attribute — they can configure two protocol mappers on the source IDP, both targeting the **same** outgoing claim name with **Aggregate attribute values** toggled ON. Keycloak unions the values into one array before emitting the claim. The same trick works for business filters.

<Tip>
  **Verify the claim before configuring the importer.** Decode a sample access token issued by the source IDP (the **Evaluate** tab on the source-side client is the quickest way) and confirm the group claim is present with the expected name and values. Trailing whitespace, accidental nesting, or single-value strings (instead of arrays) are the most common reasons the FlowX-side Attribute Importer appears to do nothing.
</Tip>

### User realm role mapper

To add a roles mapper to the `{your-client-name}-authenticate` client, so roles will be available in the OAuth user info response, follow these steps:

<Steps>
  <Step title="Navigate to Client Scopes">
    From the Keycloak admin console, go to **Clients** and select your desired client.

    Click on **Client Scopes** and choose `{your-client-name}-authenticate-dedicated` to open its settings.

    Ensure the **Mappers** tab is selected.
  </Step>

  <Step title="Add a New Mapper">
    Click **Add Mapper**. From the list of available mappers, select **User Realm Role**.

    <Frame>
      ![User Realm Role mapper in predefined list](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/keycloak_ua3.png)
    </Frame>
  </Step>

  <Step title="Provide mapper details">
    * **Name**: Enter a descriptive name for the mapper, such as "Roles Mapper".
    * **Mapper Type**: Select **User Realm Role**.
    * **Token Claim Name**: Enter `roles`.
    * **Add to ID Token**: Toggle OFF.
    * **Add to access token**: Toggle OFF.
    * **Add to token introspection**: Toggle ON.

    <Frame>
      ![User Realm Role mapper configuration](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/keucloak_ua4.png)
    </Frame>
  </Step>
</Steps>

This roles mapper includes the user's assigned realm roles in the OAuth user info response under the claim name "roles".

<Info>
  You can repeat these steps to add multiple roles mappers if you need to include multiple realm roles in the token claim.
</Info>

<Info>
  **Legacy realm roles.** Realms created from older FlowX realm exports may contain role families such as `ROLE_ADMIN_MANAGE_*`, `ROLE_TASK_MANAGER_*`, or `ROLE_CMS_*`, sometimes already assigned to users. FlowX services assign no built-in meaning to these roles — Designer and platform access is governed by workspace and organization roles plus permissions (see the [roles & permissions matrix](./roles-permissions-matrix)). Realm roles are only evaluated where your own configuration references them, such as swimlane access rules or business filters. Realms provisioned by current FlowX versions no longer include these legacy roles.
</Info>

### Creating a basic client scope

To ensure consistent token configuration across all clients, you should create a default client scope named "basic" with predefined mappers.

<Steps>
  <Step title="Navigate to Client Scopes">
    From the Keycloak admin console, go to **Client Scopes** in the left menu.

    Click **Create client scope**.
  </Step>

  <Step title="Configure client scope settings">
    * **Name**: Enter `basic`.
    * **Type**: Select **Default**.
    * **Protocol**: Select **OpenID Connect**.
    * **Display on consent screen**: Toggle OFF.
    * **Include in token scope**: Toggle ON.

    Click **Save**.
  </Step>

  <Step title="Add predefined mappers">
    In the newly created **basic** client scope, navigate to the **Mappers** tab.

    Add the following predefined mappers:

    1. **sub** mapper:
       * Click **Add mapper** → **From predefined mappers**
       * Select **sub**
       * Click **Add**

    2. **auth\_time** mapper:
       * Click **Add mapper** → **From predefined mappers**
       * Select **auth\_time**
       * Click **Add**
  </Step>

  <Step title="Assign to All Clients">
    After creating the basic client scope, assign it to all your clients:

    1. Navigate to **Clients** in the left menu
    2. For each client (e.g., `flowx-platform-authenticate` and all service accounts):
       * Open the client settings
       * Go to the **Client Scopes** tab
       * Click **Add client scope**
       * Select **basic** from the list
       * Choose **Default** as the assignment type
       * Click **Add**
  </Step>
</Steps>

<Info>
  The **basic** client scope ensures that all clients have consistent token claims for subject identification (sub) and authentication time (auth\_time), which are essential for proper token validation and session management.
</Info>

***

### Examples

#### Login

To request a login token:

```bash theme={"system"}
curl --location --request POST 'http://localhost:8080/realms/flowx/protocol/openid-connect/token' \
--header 'Content-Type: application/x-www-form-urlencoded' \
--data-urlencode 'grant_type=password' \
--data-urlencode 'username=admin@flowx.ai' \
--data-urlencode 'password=password' \
--data-urlencode 'client_id={your-client-name}-authenticate'
```

#### Refresh token

To refresh an existing token:

```bash theme={"system"}
curl --location --request POST 'http://localhost:8080/realms/flowx/protocol/openid-connect/token' \
--header 'Content-Type: application/x-www-form-urlencoded' \
--data-urlencode 'grant_type=refresh_token' \
--data-urlencode 'client_id={your-client-name}-authenticate' \
--data-urlencode 'refresh_token=ACCESS_TOKEN'
```

#### User info

To retrieve user information:

```bash theme={"system"}
curl --location --request GET 'localhost:8080/realms/flowx/protocol/openid-connect/userinfo' \
--header 'Authorization: Bearer ACCESS_TOKEN' \
```

***

## Adding service accounts

<Info>
  **What is a service account?**

  A service account grants direct access to the Keycloak API for a specific component. Each client can have a built-in service account that allows it to obtain an access token.

  To use this feature you must turn on **Client authentication** (access type) for your client. When you do this, the **Service Accounts Enabled** switch will appear.
</Info>

### Realm architecture

FlowX uses three Keycloak realms that separate Keycloak administration, user authentication, and service-to-service communication:

| Realm                      | Name                                                             | Purpose                                                                                                                                                                                                              | Which services touch it                                                                                                                                                                                              |
| -------------------------- | ---------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Master realm**           | `master` (Keycloak built-in)                                     | Keycloak's built-in administration realm. FlowX uses admin credentials here briefly during initial provisioning to create the realms below; the master realm itself is not used as a FlowX-managed realm at runtime. | `authorization-system` (and `data-sync` during the runtime-authorization migration) — **only when `SECURITY_KEYCLOAKADMINENABLED=true`**. No other service ever touches it.                                          |
| **User realm**             | A fixed-UUID name (e.g., `00000001-0001-4001-8001-000000000001`) | Main FlowX realm where end users live: users, roles, groups, and the `flowx-platform-authenticate` client.                                                                                                           | Frontend apps and end-user authentication flows. Backend services also reach this realm to fetch the public JWKS keys used to validate inbound tokens issued by it. Almost every service is configured with its URL. |
| **Service accounts realm** | `00000002-0002-4002-8002-000000000002` (fixed)                   | Holds the backend service-account clients (e.g., `flowx-admin-sa`, `flowx-process-engine-sa`). Managed and isolated from the user realm.                                                                             | **Every backend service** — they obtain access tokens here via `security.oauth2.sa-realm`.                                                                                                                           |

This separation improves security isolation — service accounts cannot access user tokens, user realm changes do not affect service-to-service authentication, and the master realm stays restricted to administrative use.

**Where to create each client:**

* **User-facing clients** (`flowx-platform-authenticate`) go in the **user realm**
* **All service account clients** (`flowx-*-sa`) go in the **service accounts realm**
* **No FlowX clients** are created in the master realm — it only holds Keycloak's built-in `admin-cli`

<Info>
  Both realms are created automatically by the guided setup flow on fresh installations, and by Liquibase migrations on upgrades — the existing user realm is renamed and the service accounts are moved out into the new SA realm.

  If your deployment does not grant Keycloak admin credentials to FlowX services, you must create the service accounts realm and move the service account clients manually. See [Manual Keycloak configuration](#manual-keycloak-configuration) below.
</Info>

**Authorization system master realm configuration**

By default, the authorization-system service accesses the Keycloak master realm to manage realms and run migrations. This is controlled by `SECURITY_KEYCLOAKADMINENABLED` (default `true`). Configure the following properties on the authorization-system service only:

| Environment Variable                  | Description                                                                                                                                                                          | Default Value |
| ------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------- |
| `SECURITY_KEYCLOAKADMINENABLED`       | Whether FlowX has Keycloak admin access and manages realms. Set to `false` to skip FlowX-managed realm administration; the `SECURITY_MASTERREALM_*` variables are then not required. | `true`        |
| `SECURITY_MASTERREALM_ADMIN_CLIENTID` | Master realm admin client ID                                                                                                                                                         | `admin-cli`   |
| `SECURITY_MASTERREALM_NAME`           | Master realm name                                                                                                                                                                    | `master`      |
| `SECURITY_MASTERREALM_ADMIN_USERNAME` | Keycloak admin username                                                                                                                                                              | -             |
| `SECURITY_MASTERREALM_ADMIN_PASSWORD` | Keycloak admin password                                                                                                                                                              | -             |

The admin user supplied here must hold the **Admin** role on the master realm with permission to create realms — at first boot, the authorization-system service creates the user realm and the service-accounts realm, along with the clients, users, and service accounts within them.

<Warning>
  These credentials grant full Keycloak administrative access. Store them securely using your secrets management solution (e.g., Vault, Kubernetes secrets). Never commit them to version control.
</Warning>

***

### Admin service account

The admin service account is used by the admin microservice to connect with Keycloak, enabling user and group management features within the FlowX.AI Designer.

Steps to add an Admin service account:

<Steps>
  <Step title="Create the Client">
    Navigate to **Clients** and select **Create client**.

    Enter a **Client ID** for your new client.

    <Frame>
      ![Admin service account client ID setup](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/admin-sa1.png)
    </Frame>
  </Step>

  <Step title="Configure capability config">
    * Enable **Client authentication** (access type).
    * Disable **Standard flow**.
    * Disable **Direct access grants**.
    * Enable **Service accounts roles**.

    <Frame>
      ![Service account capability config with Client authentication and Service accounts roles enabled](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/admin-sa2.png)
    </Frame>
  </Step>

  <Step title="Configure additional settings">
    After creating the client, scroll down in the **Settings** tab and configure additional settings - **Logout Settings**:

    * **Backchannel Logout Session Required**: Toggle OFF.

    * **Front Channel Logout**: Toggle OFF.

    <Frame>
      ![Logout settings toggled OFF for service account](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/admin-sa3.png)
    </Frame>
  </Step>

  <Step title="Configure service account roles">
    In the newly created client, navigate to the **Service accounts roles** tab.

    <Frame>
      ![Service accounts roles tab](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/admin-sa5.png)
    </Frame>

    <Warning>
      **Important**: The admin service account no longer requires client roles from realm-management. If you have existing roles assigned, remove them to follow the updated security model.
    </Warning>

    The admin service account is now configured to work without specific client roles. Authentication and authorization will be managed through the service account token itself.
  </Step>
</Steps>

<Info>
  The admin service account does not require mappers or specific client roles. Authentication is handled through the service account token itself.
</Info>

### Task Management service account

The task management service account facilitates process initiation and enables the use of the task management plugin (requiring the `FLOWX_ROLE` and role mapper).

<Info>
  Starting with 5.9.0, the Task Management plugin no longer reads user data from Keycloak; task operations resolve users through FlowX runtime authorization. The service account no longer needs any realm-management client roles.
</Info>

Steps to Add a Task Management service account:

<Steps>
  <Step title="Create the Service Account">
    Follow steps **1**-**3** as in the Admin Service account configuration: [Admin service account](#admin-service-account).
  </Step>

  <Step title="Add a realm roles mapper">
    In the newly created task management plugin service account, select **Client Scopes**:

    Click on `{your-client-name}-service-account` to open its settings.

    <Info>
      Ensure the Mappers tab is selected within the dedicated client scope.
    </Info>

    Click **Add mapper**. From the list of available mappers, select **User Realm Role**.

    <Frame>
      ![Adding User Realm Role mapper to task management SA](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/tsk-mapper.png)
    </Frame>
  </Step>

  <Step title="Configure the mapper">
    **Name**: Enter a descriptive name for the mapper to easily identify its purpose, for example `realm-roles`.

    **Token Claim Name**: Set it to `roles`.

    Disable **Add to ID token**.

    <Frame>
      ![Realm roles mapper configuration for task management SA](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/gm7.png)
    </Frame>

    Click **Save**.

    <Frame>
      ![Saved realm roles mapper](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/md2.png)
    </Frame>
  </Step>

  <Step title="Add the service account realm role">
    Assign the `FLOWX_ROLE` service account realm role (used to grant permissions for starting processes).

    <Info>
      The `FLOWX_ROLE` realm role is used to grant permissions for starting processes in the FlowX.AI Designer platform.
    </Info>
  </Step>
</Steps>

### Process engine service account

The process engine requires a service account for service-to-service authentication and authorization.

<Info>
  This service account is also needed to be able to use [**Start Catch Event**](../../docs/building-blocks/node/message-events/message-catch-start-event) node.
</Info>

<Steps>
  <Step title="Create the Client">
    Follow steps **1-3** as in the Admin Service Account Configuration: [Admin service account](#admin-service-account).
  </Step>

  <Step title="Configure service account roles">
    In the newly created client, navigate to the **Service accounts roles** tab.

    The process engine service account does not require client roles from realm-management. Authentication and authorization are managed through the service account token and the `SA_FLOWX` realm role.
  </Step>

  <Step title="Add a realm roles mapper">
    In the newly created process engine service account, select **Client Scopes**.

    Click on `{your-client-name}-service-account` to open its settings.

    Ensure the **Mappers** tab is selected within the dedicated client scope.

    Click **Add mapper**. From the list of available mappers, select **User Realm Role**.

    Configure the mapper:

    * **Name**: Enter `realm-roles`
    * **Token Claim Name**: Set it to `roles`
    * **Add to ID token**: Toggle OFF
    * **Add to token introspection**: Toggle ON

    <Frame>
      ![Adding realm roles mapper to process engine SA](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/realm_roles_engine.gif)
    </Frame>
  </Step>
</Steps>

### Scheduler service account

<Info>
  This service account is used for [**Start Timer Event**](../../docs/building-blocks/node/timer-events/timer-start-event) node. The registered timers in the scheduler require sending a process start message to Kafka. Authentication is also necessary for this operation.
</Info>

The configuration is similar to the **process engine service account**:

<Steps>
  <Step title="Create the Client">
    Follow steps **1-3** as in the Admin Service Account Configuration: [Admin service account](#admin-service-account).
  </Step>

  <Step title="Configure service account roles">
    In the newly created client, navigate to the **Service accounts roles** tab.

    The scheduler service account does not require client roles from realm-management. Authentication and authorization are managed through the service account token and the `SA_FLOWX` realm role.
  </Step>

  <Step title="Add a realm roles mapper">
    Add a **realm-roles** mapper (as shown in the example for process-engine service account):

    In the scheduler service account, select **Client Scopes**.

    Click on `{your-client-name}-service-account` to open its settings.

    Ensure the **Mappers** tab is selected within the dedicated client scope.

    Click **Add mapper**. From the list of available mappers, select **User Realm Role**.

    Configure the mapper:

    * **Name**: Enter `realm-roles`
    * **Token Claim Name**: Set it to `roles`
    * **Add to ID token**: Toggle OFF
    * **Add to token introspection**: Toggle ON

    <Frame>
      ![Realm roles mapper for scheduler SA](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/md5.png)
    </Frame>
  </Step>
</Steps>

### Integration Designer service account

The Integration Designer service account is used by the integration designer microservice to interact securely with Keycloak, enabling it to manage various integrations within the FlowX.AI platform.

Steps to set up an Integration Designer service account:

<Steps>
  <Step title="Create the Client">
    * In Keycloak, navigate to **Clients** and select **Create client**.
    * Enter a **Client ID** for your new client (e.g., `flowx-integration-designer-sa`).

    <Frame>
      ![Integration Designer SA client ID setup](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/4.5/keycloak/id-sa.png)
    </Frame>
  </Step>

  <Step title="Configure client capabilities">
    * Enable **Client authentication** under access type.
    * Enable **Service accounts roles** to allow the account to manage integrations.

    <Frame>
      ![Integration Designer SA capability config](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/4.5/keycloak/Screenshot%202024-11-05%20at%2013.58.06.png)
    </Frame>
  </Step>

  <Step title="Save the Client Configuration">
    * Skip the **Login settings** page.
    * Click **Save** to apply the configuration.
  </Step>

  <Step title="Assign service account client roles">
    In the newly created client, navigate to the **Service accounts roles** tab.

    Click **Assign role** and in the Filter field, select **Filter by clients**.

    Assign only the **view-users** role from realm-management:

    <Info>
      Remove any other roles if they are assigned. The integration designer service account should only have the **view-users** client role.
    </Info>
  </Step>
</Steps>

### Authorization System service account

The Authorization System service account is used for managing user authentication and authorization operations, including user management, realm configuration, and access control within the FlowX.AI platform.

Steps to set up an Authorization System service account:

<Steps>
  <Step title="Create the Client">
    Navigate to **Clients** and select **Create client**.

    Enter a **Client ID** for your new client (e.g., `flowx-authorization-system-sa`).
  </Step>

  <Step title="Configure capability config">
    * Enable **Client authentication** (access type).
    * Disable **Standard flow**.
    * Disable **Direct access grants**.
    * Enable **Service accounts roles**.
  </Step>

  <Step title="Configure additional settings">
    After creating the client, scroll down in the **Settings** tab and configure additional settings - **Logout Settings**:

    * **Backchannel Logout Session Required**: Toggle OFF.
    * **Front Channel Logout**: Toggle OFF.
  </Step>

  <Step title="Assign service account client roles">
    In the newly created client, navigate to the **Service accounts roles** tab.

    Click **Assign role** and in the Filter field, select **Filter by clients**.

    Assign the following service account client roles from realm-management:

    * **view-users**
    * **query-users**
    * **manage-users**
    * **manage-realm**

    <Info>
      These roles are essential for the Authorization System service account to perform user and realm management operations within Keycloak.
    </Info>
  </Step>
</Steps>

### Runtime manager service account

The runtime manager service account is used by both Application Manager and Runtime Manager services to connect with Keycloak and perform export/import operations for builds, application versions, or other resource-specific tasks.

Steps to add a Runtime manager service account:

<Steps>
  <Step title="Create the Client">
    Navigate to **Clients** and select **Create client**.

    Enter a **Client ID** for your new client.

    <Frame>
      ![Runtime manager SA client ID setup](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/4.6/Screenshot%202025-01-16%20at%2018.19.59.png)
    </Frame>
  </Step>

  <Step title="Configure capability config">
    * Enable **Client authentication** (access type).
    * Disable **Standard flow**.
    * Disable **Direct access grants**.
    * Enable **Service accounts roles**.

    <Frame>
      ![Runtime manager SA capability config](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/4.6/Screenshot%202025-01-16%20at%2018.24.21.png)
    </Frame>
  </Step>

  <Step title="Configure additional settings">
    After creating the client, scroll down in the **Settings** tab and configure additional settings - **Logout Settings**:

    * **Backchannel Logout Session Required**: Toggle OFF.

    * **Front Channel Logout**: Toggle OFF.

    <Frame>
      ![Logout settings toggled OFF for service account](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/admin-sa3.png)
    </Frame>
  </Step>

  <Step title="Configure service account roles">
    In the newly created client, navigate to the **Service accounts roles** tab.

    <Frame>
      ![Service accounts roles tab](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/admin-sa5.png)
    </Frame>

    <Warning>
      **Important**: The runtime manager service account no longer requires specific realm roles. If you have existing roles assigned (such as ROLE\_TASK\_MANAGER\_HOOKS\_ADMIN, ROLE\_ADMIN\_MANAGE\_PROCESS\_ADMIN, etc.), remove them to follow the updated security model.
    </Warning>

    The runtime manager service account is now configured to work without specific realm roles. Authentication and authorization for export/import operations will be managed through the service account token itself.
  </Step>
</Steps>

### Organization manager service account

The organization manager service account is used by the organization manager microservice to handle organization and workspace management within the FlowX.AI platform.

<Steps>
  <Step title="Create the Client">
    Follow steps **1**-**3** as in the Admin Service Account Configuration: [Admin service account](#admin-service-account).

    Enter a **Client ID** of `flowx-organization-manager-sa`.
  </Step>

  <Step title="Configure service account roles">
    In the newly created client, navigate to the **Service accounts roles** tab.

    The organization manager service account does not require specific client roles from realm-management. Authentication and authorization are managed through the service account token and the `SA_FLOWX` realm role.
  </Step>
</Steps>

### Email gateway service account

The email gateway service account is used by the email gateway microservice to manage email sending and receiving operations within the FlowX.AI platform.

<Steps>
  <Step title="Create the Client">
    Follow steps **1**-**3** as in the Admin Service Account Configuration: [Admin service account](#admin-service-account).

    Enter a **Client ID** of `flowx-email-gateway-sa`.
  </Step>
</Steps>

<Info>
  The email gateway service account does not require client roles from realm-management. Authentication and authorization are managed through the service account token and the `SA_FLOWX` realm role.
</Info>

### License service account

The license service account is used by the license microservice to manage license validation and enforcement within the FlowX.AI platform.

<Steps>
  <Step title="Create the Client">
    Follow steps **1**-**3** as in the Admin Service Account Configuration: [Admin service account](#admin-service-account).

    Enter a **Client ID** of `flowx-license-sa`.
  </Step>
</Steps>

<Info>
  The license service account does not require client roles from realm-management. Authentication and authorization are managed through the service account token and the `SA_FLOWX` realm role.
</Info>

***

## Configuring SA\_FLOWX realm role

The `SA_FLOWX` role is a realm-level role that should be assigned to all service accounts to ensure proper authentication and authorization across the FlowX.AI platform.

<Info>
  Create the `SA_FLOWX` role in the **service accounts realm** (`00000002-0002-4002-8002-000000000002`), since that is where all service account clients reside.
</Info>

<Steps>
  <Step title="Create the SA_FLOWX Realm Role">
    1. In the Keycloak admin console, navigate to the service accounts realm (`00000002-0002-4002-8002-000000000002`).
    2. Go to **Realm roles** in the left menu.
    3. Click **Create role**.
    4. Enter `SA_FLOWX` as the **Role name**.
    5. Add a description: "Service account role for FlowX.AI platform services".
    6. Click **Save**.
  </Step>

  <Step title="Assign SA_FLOWX to service accounts">
    For each service account listed below, assign the `SA_FLOWX` realm role:

    * **flowx-process-engine-sa**
    * **flowx-admin-sa**
    * **flowx-runtime-manager-sa**
    * **flowx-integration-designer-sa**
    * **flowx-scheduler-core-sa**
    * **flowx-authorization-system-sa**
    * **flowx-task-management-plugin-sa**
    * **flowx-organization-manager-sa**
    * **flowx-email-gateway-sa**
    * **flowx-license-sa**
    * **flowx-webhook-gateway-sa**
    * **flowx-file-gateway-sa**
    * **flowx-ai-gateway-sa**

    To assign the role to each service account:

    1. Navigate to **Clients** and select the service account client.
    2. Go to the **Service accounts roles** tab.
    3. Click **Assign role**.
    4. In the Filter field, select **Filter by realm roles**.
    5. Find and select **SA\_FLOWX** from the list.
    6. Click **Assign**.

    <Frame>
      ![Assigning SA\_FLOWX realm role to a service account](https://s3.eu-west-1.amazonaws.com/docx.flowx.ai/release40/flowx_role.gif)
    </Frame>
  </Step>

  <Step title="Verify role assignment">
    After assigning the role to all service accounts, verify that each service account has the `SA_FLOWX` role listed in its **Service accounts roles** tab.

    <Info>
      The `SA_FLOWX` role ensures consistent authentication and authorization behavior across all FlowX.AI platform services. Make sure all service accounts have this role assigned for proper system operation.
    </Info>
  </Step>
</Steps>

***

## Email (SMTP) configuration

<Info>
  **Required for self-hosted deployments**

  On self-hosted deployments, SMTP must be configured by the client directly in Keycloak. This is required for password reset flows and user invitation emails sent from FlowX Designer.
</Info>

To configure email delivery:

<Steps>
  <Step title="Navigate to email settings">
    In Keycloak, go to your organization realm, then **Realm settings** → **Email**.
  </Step>

  <Step title="Configure SMTP connection details">
    Fill in your SMTP server details:

    | Field                                | Description                                            |
    | ------------------------------------ | ------------------------------------------------------ |
    | **Host**                             | SMTP server hostname (e.g., `smtp.example.com`)        |
    | **Port**                             | SMTP port (typically `587` for TLS or `465` for SSL)   |
    | **From**                             | Sender email address (e.g., `noreply@example.com`)     |
    | **Enable SSL** / **Enable StartTLS** | Toggle **ON** based on your mail server requirements   |
    | **Authentication**                   | Toggle **ON** if your SMTP server requires credentials |
    | **Username** / **Password**          | SMTP authentication credentials                        |
  </Step>

  <Step title="Test the connection">
    Use the **Test connection** button in Keycloak to verify emails can be sent.
  </Step>
</Steps>

<Warning>
  Without SMTP configured, the following features will not work:

  * **Password reset** — users cannot reset their passwords via email
  * **User invitations** — inviting new users from FlowX Designer will fail
</Warning>

***

## Manual Keycloak configuration

If FlowX services do not have Keycloak admin access, perform the following steps manually in the Keycloak Admin Console:

<Steps>
  <Step title="Create the service accounts realm">
    1. Log in to the Keycloak Admin Console.
    2. Click **Create realm**.
    3. Set the **Realm name** to `00000002-0002-4002-8002-000000000002`.
    4. Set the **Display name** to `Flowx Administration Realm`.
    5. Click **Create**.

    Configure the realm settings:

    * **Login** tab: Enable **Email as username** and **Login with email**
    * **Authentication** → **Policies** → **Password Policy**: Add uppercase, digit, special character, and minimum length (8) rules
  </Step>

  <Step title="Move service account clients to the SA realm">
    For each service account client listed in [Adding service accounts](#adding-service-accounts), create the client in the **service accounts realm** (not the user realm):

    1. In the SA realm, go to **Clients** → **Create client**.
    2. Enter the **Client ID** (e.g., `flowx-admin-sa`).
    3. Enable **Client authentication** and **Service accounts roles**. Disable **Standard flow** and **Direct access grants**.
    4. Configure **Logout Settings**: Toggle **OFF** both Backchannel Logout and Front Channel Logout.
    5. Assign the `SA_FLOWX` realm role (create it first in the SA realm if it does not exist).
  </Step>

  <Step title="Create the anonymous service account">
    The `flowx-anonymous-sa` client is used by FlowX backend services for inter-service calls on anonymous (unauthenticated) runtime flows (see the full list of consuming services in the [v5.9 deployment guidelines](/release-notes/v5.x/v5.9.0-june-2026/deployment-guidelines-v5.9#anonymous-service-account-shared-client-secret)). It is intentionally scoped to a separate, lower-privilege realm role so a leaked token cannot exercise authenticated paths.

    1. In the SA realm, create a new realm role named **`SA_FLOWX_ANONYMOUS`**. Do **not** reuse `SA_FLOWX`.
    2. Go to **Clients** → **Create client**.
    3. Enter the **Client ID** `flowx-anonymous-sa`.
    4. Enable **Client authentication** and **Service accounts roles**. Disable **Standard flow** and **Direct access grants**.
    5. Configure **Logout Settings**: Toggle **OFF** both Backchannel Logout and Front Channel Logout.
    6. Assign **only** the `SA_FLOWX_ANONYMOUS` realm role to this client's service account. Do not assign `SA_FLOWX`.

    <Warning>
      **Do not assign `SA_FLOWX` to `flowx-anonymous-sa`.** The whole point of this client is to keep the anonymous-flow blast radius narrow — if the token leaks, the attacker can only invoke paths reachable to an anonymous internet visitor on processes or UI flows that explicitly opted into the `Anonymous` runtime role. Granting `SA_FLOWX` removes that boundary.
    </Warning>

    <Info>
      After creating the client, take the generated client secret and configure it on every consuming service via `SPRING_SECURITY_OAUTH2_CLIENT_REGISTRATION_ANONYMOUSIDENTITY_CLIENT_SECRET`. The same secret must be set on all of them. See [Anonymous service account: shared client secret](/release-notes/v5.x/v5.9.0-june-2026/deployment-guidelines-v5.9#anonymous-service-account-shared-client-secret) in the v5.9 deployment guidelines for the full list of services and the matching Liquibase parameter.
    </Info>
  </Step>

  <Step title="Configure the org_id protocol mapper">
    In the **user realm**, ensure the `flowx-platform-authenticate` client has a protocol mapper that adds the `org_id` claim to access tokens:

    1. Go to **Clients** → `flowx-platform-authenticate` → **Client scopes** → dedicated scope.
    2. **Add mapper** → **By configuration** → **Hardcoded claim**.
    3. Set **Name** to `org_id`, **Token Claim Name** to `org_id`, **Claim value** to the user realm name (the UUID used for that realm), and **Claim JSON Type** to `String`.
    4. Enable **Add to access token** and **Add to token introspection**.
  </Step>

  <Step title="Remove service accounts from user realm">
    After creating the service account clients in the SA realm, delete the old service account clients from the user realm. Keep only user-facing clients (`flowx-platform-authenticate`) in the user realm.
  </Step>
</Steps>

<Warning>
  If you skip manual configuration, service-to-service authentication will fail. All FlowX backend services expect service accounts to exist in the realm identified by `security.oauth2.sa-realm` (`00000002-0002-4002-8002-000000000002`).
</Warning>

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="Bad request error when creating users in FlowX Designer" icon="triangle-exclamation">
    **Keycloak 26+ only**: You must configure email settings in the **Login** tab of realm settings. Toggle **ON** both **Email as username** and **Login with email**. Without this configuration, user creation requests from FlowX Designer fail with a bad request error.
  </Accordion>

  <Accordion title="Realm name conflict" icon="triangle-exclamation">
    Ensure the realm name is unique within your Keycloak instance. Duplicate realm names cause creation failures.
  </Accordion>

  <Accordion title="Service account authentication fails" icon="triangle-exclamation">
    Verify the following:

    * The service account client has **Client authentication** enabled and **Service accounts roles** toggled **ON**.
    * The `SA_FLOWX` realm role is assigned to the service account.
    * The client secret in your deployment matches the secret in Keycloak (**Clients** → select client → **Credentials** tab).
    * `security.oauth2.sa-realm` is set to `00000002-0002-4002-8002-000000000002` and the service account client exists in the SA realm (not the user realm).
  </Accordion>

  <Accordion title="Token missing groups, roles, or business filters" icon="triangle-exclamation">
    Check that the required protocol mappers are configured on the correct client scope:

    * **Group Membership** mapper with **Add to token introspection** toggled **ON**.
    * **User Realm Role** mapper with **Add to token introspection** toggled **ON**.
    * **User Attribute** mapper for business filters with **Multivalued** and **Aggregate attribute values** toggled **ON**.
    * The `org_id` protocol mapper is configured on the `flowx-platform-authenticate` client in the user realm.
  </Accordion>

  <Accordion title="JWT validation fails" icon="triangle-exclamation">
    * Verify `security.type` is set to `jwt-public-key`.
    * Ensure `security.oauth2.sa-realm` is set to `00000002-0002-4002-8002-000000000002`.
    * Verify that `flowx.lib.security.services.organization-manager.base-url` is set and the organization-manager service is reachable.
  </Accordion>
</AccordionGroup>

***

## Summary

By following these steps, you have a minimal Keycloak setup to manage users, roles, and apps efficiently.

Your Keycloak setup should include:

* A **user realm** (named with a fixed UUID) containing the `flowx-platform-authenticate` client, protocol mappers, users, roles, and groups
* A **service accounts realm** (`00000002-0002-4002-8002-000000000002`) containing all `flowx-*-sa` service account clients with the `SA_FLOWX` realm role
* **SMTP configured** in the user realm for password reset and user invitations (required for self-hosted deployments)
* **JWT public key validation** (`security.type: jwt-public-key`) on all services
* **Master realm credentials** configured on the authorization-system service

For more detailed configurations and advanced features, refer to the official Keycloak documentation.

***

## Related resources

<CardGroup cols={2}>
  <Card title="Access Management overview" icon="shield-halved" href="./access-management-overview">
    User roles, groups, and access control
  </Card>

  <Card title="Business filters" icon="filter" href="../../docs/platform-deep-dive/user-roles-management/business-filters">
    Data-level access control using business filters
  </Card>

  <Card title="Keycloak documentation" icon="link" href="https://www.keycloak.org/documentation">
    Official Keycloak documentation
  </Card>
</CardGroup>
